Arrival Date Calendar

Departure Date Calendar

Telluride Colorado

Frequently Asked Questions

Tickets & Passes

What are the Ski Resort’s Winter Dates?

2018/19 Winter Season Dates: November 22, 2018 – April 7, 2019*
*Opening day subject to change due to snow conditions.


Where can I pick up my Telluride Season Pass?

Any season pass product may be picked up at the Mountain Village Skier Service Sales office, the Oak Street Ticket and Pass Office, or the Coonskin Ticket and Pass Office.

SKIER SERVICES – MOUNTAIN VILLAGE OFFICE

Fall & Winter Hours: Oct. 1, 2018 to April, 7 2019 | 8am – 5pm | Daily

Phone: (970) 728-7517
Email: passes@telski.com

The Mountain Village Ticket Office is located at the base of Village Express (Lift 4) under the Gondola.

COONSKIN TICKET OFFICE – TELLURIDE

Fall Hours: Closed due to planned network outage. Tentative open dates are October 29, 2018 to November 16, 2018 | 9am – 4pm | Mon. – Fri.

Winter Hours: November 19, 2018 to April 7, 2019 | 8am – 4pm | Daily

The Coonskin Office is located at the base of the Coonskin Lift (Lift 7) in Telluride

OAK STREET OFFICE – TELLURIDE

Winter Hours: November 19, 2018 to April 7, 2019 | 8am – 4pm | Daily

The Oak Street Office is located at the base of the gondola and Lift 8 in Telluride


How can I get in touch with a Skier Service Sales representative?

You may reach us via email at passes@telski.com or contact us at (970) 728-7517.


Where do I purchase my season pass online?

Go to https://store.tellurideskiresort.com/estore/ and click on the Passes link.


Will I be able to REACTIVATE my season pass from last winter?

Yes, any season pass holder 19 years and older may reactivate last year’s pass as long as it complies with the pass photo policy (see next question), you have purchased a pass for the 2018-19 season, and have completed a 2018-19 Season Pass Liability release. Child, Junior & Toddler passes all require a new photo each season. You may upload one via the eStore, email directly to us or take a photo at the Mountain Village, Oak St., or Coonskin pass office.


What type of photo can I use for my season pass?

  • Photo needs to be JPEG format, ideal file size is 500KB – 1MB
  • Sorry, no hats, sunglasses, helmets, goggles, animals, other people, or miscellaneous objects
  • The photo should be passport style, with your face looking straight forward
  • Photos that do not comply with the above rules will not be accepted

Can my season pass be mailed to me?

YES. After you have completed the TSG Season Pass Liability release, and updated photo if necessary, you will save quality vacation time by having your pass(es) mailed prior to arriving in Telluride. Hit the slopes rather than waiting in the ticket office! *Please allow up to two weeks for your pass(es) to be delivered once all required information has been submitted. $20 Expedited shipping option is also available.


Can someone else use my season pass?

No. It is clearly stated all season passes are NON-TRANSFERABLE, meaning the season pass product can only be used by the designated individual from the date of purchase.


How can the TSG Season Pass Liability release be sent?

All eStore season pass purchases require your electronic signature prior to completing the sale process. Any other method of purchasing a season pass product requires you to manually complete the liability release and submit it to the Skier Service Sales office via email, fax (970) 728-7521, or mail to:

Telluride Ski & Golf
Skier Service Sales
565 Mountain Village Blvd
Telluride, CO 81435

The Season Pass Liability MUST be completed prior to obtaining your purchased season pass. Pass holders under the age of 18 years old must have the release completed by their parent or legal guardian.


What is Resort Charge?

Resort Charge is an added benefit that allows any pass holder to attach a credit card to their respective customer profile. No longer will you have to worry about having your wallet or purse. Simply utilize your Telluride Season Pass as your method of payment at any Telluride Ski & Golf Resort point of sale. *Resort Charge is required for all Direct-to-Lift (DTL) products.


Is Resort Charge a Secure Method of Payment?

Yes, your personal billing information is safely stored in our secure database. If you happen to misplace your pass, then simply contact the Skier Service Sales office to deactivate the resort charge feature.


What does Direct-to-Lift (DTL) mean?

This is a feature of all Multi-Day Passes (i.e. T Card, 3 Day, 6 Day, 10 Day, Military Card) which allows the pass holder to simply go directly to the lift without having to add access days to their pass at the ticket office. A credit card is required to have within your customer profile in order to automatically bill the daily discounted amount.


What if I would not like my credit card to be stored within my customer profile?

Unfortunately, to purchase and use any Multi-Day Pass product (i.e. T Card, 3 Day, 6 Day, 10 Day, Military Card) your billing information must be stored within your customer profile.


What is Mountain Money?

Mountain Money is also an added benefit to any pass holder. Mountain Money can be applied to the respective customer profile, then the guest may use their season pass to access that money towards the purchase of products at any TSG point of sale. If you did not purchase a season pass product, then a Telluride Ski & Golf Resort Gift Card is a great option.


Where are Resort Charge and Mountain Money accepted?

Food & Beverage locations

Tomboy Tavern, The Pick, Gorrono Ranch, Crazy Elk, Big Billie’s, Giuseppe’s, High Camp, Alpino Vino, & Bon Vivant

Shopping locations

Telluride Resort Store, Telluride Naturals, & Heritage Apparel

Mountain Activities

Ski & Snowboard School, Eco Adventures, Telluride Adventure Center, Nursery, Mountain Village Ticket Offices, Coonskin Ticket Office, & Oak Street Ticket Office


How do I request a credit for my season pass?

Telluride Ski & Golf will no longer consider a refund or credit for any unused season pass product. However, we are offering Multi Event Registration Insurance through Travel Guard, at a very low cost, to help protect your investment.


What is Multi-Event Registration Insurance?

Multi Event Registration Insurance provides coverage for you and your Telluride ski pass investment when the unexpected happens. You can view a flyer on this product here or read a Full Description of Coverage here. Pennsylvania residents please contact Travel Guard directly at (866) 385-4839 or purchase Multi Event Registration Insurance online. Travel Guard season pass insurance is available to United States residents only. Multi-Event Registration Insurance is only available for Telluride pass products.


What if my season pass is lost or stolen?

Please contact the Skier Service Sales office at (970) 728-7517 if your pass is stolen. All season passes can be replaced once free of charge, after that there will be a $25 fee charged for each additional replacement.


Can I purchase more than 1 TELLURIDE season pass for myself?

No, there is a 1 season pass product per person limit. For example, you cannot purchase a 10 Day Pass and a T Card.


What benefits are associated with my Telluride Season AND MULTI-DAY Pass Purchase?


ARE THERE ANY OTHER BENEFITS ASSOCIATED WITH MY MULTI-DAY PASS?

  • 20% off single day adult ticket rate for additional days, charged Direct-To-Lift
  • NOTE: Military Card receives 30% off single day adult ticket rate for additional days, charged Direct-To-Lift
  • 10 Day Pass benefit ONLY: Ski FREE opening day through 12/14/18
  • Resort Charge
  • Passes can be used any time during the 18/19 season. Days do NOT have to be skied consecutively.

WHAT ARE THE BLACKOUT DATES FOR THE 10 DAY LESSON PASS?

  • 12/22/18 – 1/4/19
  • 2/15/19 – 2/22/19
  • 3/9/19 – 3/22/19

Please note: the 10 Day Lesson Pass does NOT include lift access.


What is the age break-down for the various season pass options?

  • Palmyra Pass: 80 yrs+
  • Senior: 65 yrs to 79 yrs
  • Adult: 25 yrs to 64 yrs
  • Young Adult: 19 yrs to 24 yrs
  • Junior: 13 yrs to 18 yrs
  • Child: 6 yrs to 12 yrs
  • Toddler: 5 yrs and under
  • Military Card: 13 yrs +
  • T-Card: 13 yrs +
  • 3 Day: 19 yrs +
  • 6 Day: 19 yrs +
  • 10 Day: 19 yrs +
  • Lesson Pass: 15 yrs +

All ages are determined by the pass holder’s respective age on opening day, November 22, 2018.


Who are the participating Vail owned resorts where my 50% off lift ticket benefit is valid?

Colorado: Vail, Beaver Creek, Breckenridge, Crested Butte, Keystone: Utah: Park City; California: Heavenly, Kirkwood, Northstar; Canada: Whistler Blackcomb; Australia: Perisher; Vermont: Stowe, Okemo; New Hampshire: Mount Sunapee; Midwest U.S.: Afton Alps, Mt. Brighton, Wilmot; Washington: Stevens Pass


How do I redeem my 50% off lift ticket benefit at participating Vail resorts?

Simply go to the ticket window at that Vail owned resort and present your Telluride season pass. All tickets you purchase for yourself for the rest of the season will be 50% off the single-day ticket window rate for you on the day you ski.


Are there any blackout dates for redeeming the 50% off lift ticket benefit at Vail owned resorts?

There are no blackout dates associated with this benefit.


Is the 50% off benefit transferable to my family and/or friends?

No, the discounted ticket benefit is only available to the individual whose name is on the Telluride season pass.


WHICH TELLURIDE PASSES QUALIFY FOR THE VAIL RESORTS 50% OFF TICKETS?

Any Full Season Pass or Member Pass, with full winter benefits, qualify for 50% off tickets at any Vail owned resort.

Passes not included: Any Multi-Day Pass product, Complimentary Pass, or Fractional Member Pass.


WHICH EPIC PASSES RECEIVE BENEFITS IN TELLURIDE?

Epic Pass or VR Lifetime Pass receive 7 days of skiing in Telluride plus 50% off the single day ticket for any additional days past the 7 days.

Epic 7 Day Pass receives up to 7 days of skiing in Telluride. Once the 7 days have been used, the pass holder will receive 20% off the single day ticket.

Epic 4 Day Pass receives up to 4 days of skiing in Telluride. Once the 4 days have been used, the pass holder will receive 20% off the single day ticket.

Please note: Once all days have been used on your qualifying Epic Pass, the pass holder must come to a Telluride Pass Office to receive a pass for additional days of skiing. All days will be charged Direct-To-Lift (DTL) which allows the pass holder to simply go directly to the lift without having to add access days to their pass at the ticket office. A credit card is required to have within your customer profile in order to automatically bill the daily discounted amount.


How do I reach Epic Pass Customer Service?

Please call (970) 754-0081 or visit the Epic Pass FAQs.


Do you have ski lockers available for rent?

Yes, we offer a variety of ski locker options at Slopeside Lockers, located in Mountain Village at the base of the Village Express Lift. Options include full season, daily or overnight locker rentals. Please contact (970) 728-2719 for pricing information.


Where is the FREE parking?

Both Mountain Village and Telluride offer FREE parking! Any guest may park for FREE at the Mountain Village Parking Garage or the Meadows Lot adjacent to Big Billie’s. You may also park for FREE at the Carhenge Lot in Telluride next to the Coonskin Lift. View Map


What if I have more questions?

Please contact the Skier Service Sales office at (970) 728-7517 during regular office hours or reach us via email at passes@telski.com.