Telluride Colorado

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Guest Services

Mountain Ambassadors

More than 30 staff and community members in yellow jackets make up this friendly group of local mountain hosts. Our Mountain Ambassadors are here to serve you and are located all over the mountain. Whether it's answering questions regarding mountain facts, current conditions, dining, special events, or simply for directions, our hosts have a wealth of knowledge to assist in any way possible. In addition, Mountain Ambassadors are always ready and willing to help carry your skis, provide you with sunscreen and water, and give you some local tips on what part of the mountain is skiing the best that day.


Guest Service Center

Our Guest Service Center is located in Slopeside Lockers, across from the Village Express (Lift 4). Stop in to chat with our knowledgeable local staff for answers to any questions you might have regarding the Telluride Ski Resort, Mountain Village or Town of Telluride. This is a great place to pick up some sunscreen, a grab-and-go snack, or a beverage to keep you hydrated. The Guest Service Center is also the location for our Lost & Found. 

Our hours of operation are 8:30 am until 5:00pm. You can reach a staff member at the Guest Service Center at 970.728.7575.


Slopeside Lockers

Need a place to store your skis and boots overnight?

Located just steps from the snow and Village Express (Lift 4), underneath Tomboy Tavern. Lockers hold up to two pairs of skis and boots, while offering a warm and friendly atmosphere to begin and end your ski day. 

Overnight Lockers: $25 per night*

Seasonal Wooden Lockers: $900 for the season*

Lockers equipped with

  • Bathrooms
  • Free Coffee
  • TV
  • Lounge areas
  • Personal boot dryers
  • Items for purchase

Available Services

  • Overnight ski tunes
  • Equipment shipping
  • Dedicated concierge staff on the snow

For more information and reservations please contact Slopeside Lockers at (970) 728-2719 or slopeside@tellurideskiresort.com.

*Rates subject to change based on availability.

Complimentary Mountain Tours

Get acquainted with our mountain while learning its history during this free tour led by our mountain ambassadors. Departs daily at 10am from the top of the Coonskin Lift (Lift 7). Tour lasts for approximately 2.5 hours. Intermediate ski ability is needed. "Lookout" is the most advanced terrain on the tour.

Join the tour at the top of Coonskin Lift (Lift 7), or for groups larger than 8 people call (970) 728-7552.


Ski Sherpas

Need an extra set of hands to help you carry your skis? Ambassadors greet guests in the morning at the top of the Gondola stairs in the Mountain Village Core. We are eager to assist you and your family with transporting your gear to the base of the ski lift. This is also a great time to grab a grooming report, trail map, or become informed about mountain updates for the day. In addition, Ambassadors are stationed in the afternoon at the bottom of the Gondola stairs to assist you on your way home. Let us know how we can help!

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