Mountain Ambassadors
More than 30 staff and community members make up this friendly group of local mountain hosts. Directing guests to ticket windows and rental centers, carrying skis, and dispensing lip balm and sunscreen are just a few of the duties of our crew.  Look for the Telluride Tent in the Mountain Village core where the guest service staff will valet your skis for FREE while you spend time shopping or eating in the village core.  They can also answer any questions on entertainment, special events, mountain facts, mountain services, and dining favorites.

Guest Service Center
Our Guest Service Center is located at the top of the Gondola stairs in the Mountain Village.  Stop in to chat with our knowledgeable local staff for answers to any questions you might have regarding the Telluride Ski Resort, Mountain Village or Town of Telluride; pick up some sunscreen or lip balm; or grab a drink of water – don’t forget to hydrate! Our hours of operation are 8:30 am until 5:00pm and you can reach a staff member at the Guest Service Center at 970.728.7575. 

The Guest Service Center is also the location for our Lost & Found.

Complimentary Massage
We offer complimentary chair massage from 12 p.m. - 2 p.m. Tuesday through Sunday at Gorrono Ranch. 

Meet the Mountain
Get acquainted with the mountain on a free tour of the ski resort led by our Mountain Ambassadors. The 3 to 4 hour tour incorporates colorful stories of Telluride’s history, interesting facts about the environment and local trivia, as well as orienting you to our restaurants, amenities and ski terrain. Open to intermediate snow riders and above, the “Meet the Mountain” tour meets daily at 10 a.m. at the trailmap near the top of Coonskin (Lift 7).  Special needs and group tours can also be arranged – contact the Guest Services Manager at 970.728.7565.

Slopeside Lockers
Guests can stow their gear nightly at Slopeside Lockers in the Mountain Village. Lockers are available for seasonal rental or nightly rental - includes boot dryers and enough room to accommodate two pairs of boots and skis.  Slopeside Lockers are located across from the Village Express (Lift 4).  If you would like information regarding rates and seasonal availability, please contact the Guest Services Director at 970.728.2719.

Complimentary Ski Valet
Safely store your skis or snowboard at our valet tent while you shop or dine in the Mountain Village. At base of the Village Express (Lift 4) daily from 11 a.m. until 4 p.m.