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Season Passes & Lift Tickets
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    FAQs - Frequently Asked Questions

    CLICK HERE to purchase season passes, ski school, lift tickets and other products online

     

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    Where can I pick up my Telluride Season Pass?


    Any season pass product may be picked up at the Mountain Village Skier Service Sales office located directly beneath the Mountain Village Gondola Station or at the Coonskin Ticket office located in Telluride.

    Skier Service Sales Office Schedule

    Fall & Winter Hours

    8am – 5pm; Daily

    Sept 30, 2013 – April 18, 2014

    Spring Hours

    CLOSED

    April 19, 2014 –  June 1, 2014

    Summer Hours

    9am – 5pm; Mon - Fri

    June 3, 2013 – Sept 29, 2013

     


    How can I get in touch with a Skier Service Sales representative?


    You may reach us via email at passes@telski.com or contact us at 970-728-7517.

     


    Where do I purchase my season pass online?


    Go to http://telweb.tellurideskiresort.com/eStore/ and click on the Season Passes link.

     


    Will I be able to use my season pass from last winter?


    Yes, any season pass holder 19 years and older may use last year’s pass as long as it complies with the pass photo policy (see next question) and you have completed a 2013/14 Season Pass Liability release. Child, Junior & Toddler passes all require a new photo which can be taken at the Mountain Village Skier Service Sales office, the Coonskin office, uploaded at the eStore, or emailed.

     


    What type of photo can I use for my season pass?


    • Photo needs to be JPEG format, ideal file size is 500KB – 1MB
    • Sorry, no hats, sunglasses, helmets, goggles, animals, or other people
    • The photo should be passport style, with your face looking straight forward
    • Photo’s that do not comply with the above rules will not be accepted.

     


    Can my season pass be mailed to me?


    YES. After you have completed the TSG Season Pass Liability release you will save quality vacation time by submitting your pass photo(s) and having it mailed prior to arriving in Telluride. Hit the slopes rather than waiting in the ticket office!



    How can the TSG Season Pass Liability release be sent?


    All eStore season pass purchases require your electronic signature prior to completing the sale process. Any other method of purchasing a season pass product requires you to manually complete the liability release and submit it to the Skier Service Sales office via email, fax 970-728-7521, or mail to:

    Telluride Ski & Golf
    Skier Service Sales
    565 Mountain Village Blvd
    Telluride, CO 81435

    The Season Pass Liability must be completed prior to obtaining your purchased season pass. Pass holders under the age of 18 years old must have the release completed by their parent or legal guardian.

     


    What is Resort Charge?


    Attach a credit card to your Telluride Season Pass or Multi-Day Pass, and use your pass to purchase items at designated Telluride Ski & Golf locations, including Telluride Ski & Snowboard School, retail stores, and restaurants.

    Click here to learn more about Resort Charge

     


    Is Resort Charge a Secure Method of Payment?


    Yes, your personal billing information is safely stored in our secure database. If you happen to misplace your pass, then simply contact the Skier Service Sales office to deactivate the resort charge feature.

    Click here to learn more about Resort Charge.

     


    What does Direct-to-Lift (DTL) mean?


    This is a feature of all Frequency Pass (i.e. T Card, 6 Day, 10 Day) products that allow the pass holder to simply go directly to the lift without having to add access days to their pass at the ticket office. A credit card is required to have within your customer profile in order to automatically bill the daily discounted amount.

     


    What if I would not like my credit card to be stored within my customer profile?


    Unfortunately, to purchase any Frequency Pass product (i.e. T Card, 6 Day, 10 Day) your billing information must be stored within your customer profile.

     


    What is Mountain Money?


    Mountain Money is also an added benefit to any pass holder.  Mountain Money can be applied to the respective customer profile, then the guest may use their season pass to access that money towards the purchase of products at any TSG point of sale. If you did not purchase a season pass product, then a Telluride Ski & Golf Resort Gift Card is a great option.

     


    Where are Resort Charge and Mountain Money accepted?


    • Food & Beverage locations: Tomboy Tavern, Gorrono Ranch, Crazy Elk, Big Billie’s, Giuseppe’s, High Camp, Alpino Vino, Bon Vivant, & Allred’s
    • Retail locations: Resort Store, Telluride Naturals, Swanky Buckle, Alpenglow Beauty, & Heritage Apparel
    • Mountain Activities: Ski & Snowboard School, Eco Adventures, the Nursery, Mountain Village Ticket offices, Coonskin Ticket Office, & Oak Street Ticket Office

     


    How do I request a credit for my season pass?


    Telluride Ski & Golf will no longer consider a refund or credit for any unused season pass product. However, we are offering Ski Pass Insurance through Travel Guard, at a very low cost, to help protect your investment.

     


    What is Ski Pass Insurance?


    Ski Pass Insurance provides coverage for you and your ski pass investment when the unexpected happens.  To view a flyer on this product, please click here.  For a Full Description of Coverage, please click here.

     


    Can someone else use my season pass?


    No. It is clearly stated all season passes are NON-TRANSFERABLE, meaning the season pass product can only be used by the designated individual from the date of purchase.

     


    What if my season pass is lost or stolen?


    Please contact the Skier Service Sales office at 970-728-7517 in the case your pass is stolen. All season passes can be replaced once free of charge, after that there will be a $25 fee charged for each additional replacement.

     


    Can I purchase more than 1 season pass for myself?


    No, there is a 1 season pass product per person limit. For example, you cannot purchase a 10 Day Pass and a T Card.

     


    What benefits are associated with my Telluride Full Season Pass purchase?


    • 3 free days at Solitude Mountain Resort, Utah (Full Season Passholders Only)
    • 10% off Food & Beverage (excluding Allred’s, Alpino Vino)
    • 15% off after 6pm at Tomboy Tavern
    • 10% off Retail (Resort Store and Telluride Naturals only)
    • 20% off Ski & Snowboard School Adult Group Lesson products (blackout dates apply)
    • 10% off Telluride Resort Lodging Reservations (blackout dates & restrictions apply)
    • Resort Charge
    • Seasonal Pass Holder Discounts & Promotions TBA

     


    What is the age break-down for the various season pass options?


    • Palmyra Pass – 80 yrs +
    • Plunge Pass – 70 to 79 yrs
    • Senior – 65 yrs to 69yrs
    • Adult – 24 yrs to 64 yrs
    • Young Adult – 19yrs to 23 yrs
    • Junior – 13 yrs to 18 yrs
    • Child – 6 yrs to 12 yrs
    • Toddler – 5 yrs and under

    All ages are determined by the pass holder’s respective age on opening day, November 28, 2013.

     


    Do you have ski lockers available for rent?


    Yes, we offer a variety of ski locker options at Slopeside Lockers, located in Mountain Village at the base of the Village Express Lift. Options include full season, daily or overnight locker rentals. Please contact 970.728.2719 for pricing information or click here to book in advance.

     


    What happened to the FREE Parking?


    Both Mountain Village and Telluride still offer FREE parking! Any guest may park for FREE at the Meadows Lot in Mountain Village adjacent to Big Billie’s or at the Carhenge Lot in Telluride next to the Coonskin Lift.

     


    What if I have more questions?


    Please contact the Skier Service Sales office at 970-728-7517 during regular office hours or reach us via email at passes@telski.com.

    FAQs - Frequently Asked Questions


    US Forest Service Telluride Ski Resort is a world-class Colorado ski resort and summer vacation destination located in the beautiful San Juan Mountains in Telluride, Colorado. In the summer, golfers and festivarians enjoy a beautiful mountain setting full of exciting activities and high-end amenities. In the winter, skiers and snowboarders have access to over 2,000 acres of beginner, intermediate and advanced skiing terrain with a vertical drop of 4,000 feet. Non-stop flights to Telluride Airport (TEX) and Montrose/Telluride Airport (MTJ) are available from major cities throughout the United States and, once you're here, Telluride's free gondola is the main source of transportation - no traffic or long lift lines, and no driving once you've arrived. Experience Telluride - plan your visit today!

    (800) 778-8581 | Telluride Ski Resort, 565 Mountain Village Boulevard, Telluride, Colorado 81435

    Copyright © 2014 Telluride Ski & Golf Resort. All Rights Reserved.

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